Mike Madole

Senior Information Technology Executive

Available for Fractional Consulting

About Me

An accomplished and progressive IT leader with over 27 ​years of experience specializing in driving ​transformative change, optimizing operations, and ​fostering innovation across diverse industries. A proven ​track record of leading strategic technology solutions, ​migrating legacy systems to cloud-based environments, ​and maximizing the value of IT investments. Skilled at ​cross-functional leadership, influential executive ​communications, and effective project management to ​consistently drive initiatives that enhance organizational ​performance.

Relevant Experience

2022 - 2024

Senior Director, IT Business Systems

Compass Group Canada

I directed the strategic change management and operational leadership of ​IT business systems across Canada, aligning technology innovation with ​our corporate goals. Working closely with executive leadership and ​stakeholders from various functions, I developed IT solutions that ​automated and streamlined processes. With a multi-million dollar budget ​at my disposal, I led a team comprised of seven, including developers and ​business analysts, driving enhancements in operational efficiency.

2021 - 2022

Head of Information Technology

Blaney McMurtry LLP

I steered the IT strategy for network infrastructure and enterprise ​applications on a Microsoft stack, ensuring alignment with our business ​transformation goals and operational delivery standards. I led a team of ​nine dedicated professionals and provided support to approximately 200 ​lawyers.

2019 - 2021

Vice President, Information Technology

Terrapure Environmental

Under private equity ownership, I led a team of 30 employees and ​managed 50 contractors to support M&A activities, network, data, and ​enterprise application security and compliance across 75 locations in ​North America.

2015 - 2019

Director, Information Technology

Terrapure Environmental

I reported to the CFO and was instrumental in establishing an IT ​department. I oversaw a team of 15 full-time employees, three consultants, ​and multiple third-party contractors. Together, we implemented ​comprehensive roadmaps for infrastructure, cloud computing, security, ​communications, and support.

2012 - 2015

2009 - 2012

Director, IT Industrial

Newalta Corporation

I led IT service delivery and focused on continuous service improvement ​throughout Canada. I played a key role in supporting corporate ​acquisitions and divestitures and managed capacity and performance ​planning for industrial application layers. Moreover, I created and enforced ​SLAs, policies, and procedures that governed application implementation, ​support systems, and infrastructure components.

Senior Manager, IT Project Management Office

Newalta Corporation

I implemented an IT Project Management Office (PMO) from the ground up ​to provide enterprise-wide transparency on IT initiatives. I developed and ​maintained a custom Agile-based project management methodology, ​along with process documentation, training materials, and templates.

2006 - 2009

2004 - 2006

Manager - IT Client Services / Sr. Desktop Architect

Newalta Corporation

I coached and trained employees and managed contractors responsible ​for North America's help-desk, desktop, security, and mobile support, ​utilizing ITIL best practices to refine incident, problem, and change ​management. I administered SMS/SCCM infrastructure for software ​distribution and licensing, and upgraded to a new Magic Service Desk tool ​to boost our effectiveness.

Senior Manager, IT Project Management Office

Newalta Corporation

I implemented an IT Project Management Office (PMO) from the ground up ​to provide enterprise-wide transparency on IT initiatives. I developed and ​maintained a custom Agile-based project management methodology, ​along with process documentation, training materials, and templates.

2004 - 2006

Computer Support Centre, Manager

Northrock Resources a division of Chevron

Responsible for IT Client Services and procurement including Service Desk, ​Desktop, Purchasing, and budgeting.

2001 - 2004

Corporate IT & JD Edwards Analyst

EnCana

As the single point of contact for the Corporate Desktop Support Team, I ​provided Level III Desktop Support and led the support for JD Edwards ERP, ​encompassing both software and hardware issues. I managed ​procurement, including the review of licensing agreements, and ​administered a Citrix Farm for field applications. Additionally, I provided ​on-site field support for military bases and oil-rig SCADA systems.

2000 - 2001

1997 - 2000

Manager - Project Management Office / Board Member

Teilhard Technologies

I attended board meetings to contribute vision and strategy and articulate ​business goals for the organization. As a leader, I managed development ​teams, overseeing time management, human resources, and task ​delegation, while also acting as a liaison between clients and our company ​to ensure project timelines and costs were efficiently managed. ​Additionally, I frequently traveled to client sites to assess their system ​environments, business needs, and assist with the RFP process.

Operations Manager / Principal Instructor

New Horizons Computer Learning Centers

Taught adult education classes on computer applications. Managed the ​operational course curriculum and training offerings.

Certifications & ​Professional ​Development

Skills & Proficiencies

Volunteer Work

Vo​lunteer

Alberta Sports & Recreation Association for ​the​ Blind

1999 - 2011

Connect with me

Mike Madole

consulting@mikemadole.work

https://www.mikemadole.work

connect with Me